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Note: Must use the CD or Installation Files with 9 digit activation or serial number. If you need to download a copy of the CD, you can contact support for a link as long as you have a support contract. To take the database from the old m Read More

I am needing to know what port Time Guardian Pro uses to communicate? Reply: TCP Ports... Firebird: 3050,3051 Handpunch: 3001 MTX 10/20 : 401 MTX 15: 2101 FPT 40: 4370 ASA: 7896 Read More

Quickbooks sync/integration requirements: Install the following programs which are included in the Time Guardian CD: QBFC 8.0 - check your Windows add/remove programs if already present Guidelines: Read More

My fpt40 (Finger Print Terminal) is not displaying hours. Answer: Please verify your employee’s badge and employee number match identically and no leading zeroes are permitted. Terminal Assignment or Terminal Va Read More

Below are procedures on how to move the sentinel usb key: Changing the location of the Sentinel Key - Time Guardian Pro Move the key to the new computer. Get the IP address of that computer. Install the Sentinel d Read More

Amano recommends the following steps for how to change location of the sentinel USB key for Time Guardian (TG) Pro version 3.7 or lower and TG Plus version 1.   Use the following steps;   1.  Move t Read More

Dear Valued Reseller,   This email is to inform you effective immediately the EX-9000 series will be discontinued. The discontinuation of the EX-9000 series is due to component obsolescence without replacement.   Amano will continue to service and re Read More

  Dear Valued Reseller,   This email is to inform you effective immediately the MTX-15 series will be discontinued. The discontinuation of the MTX-15 series is due to component obsolescence without replacement. Unfortunately we were forced to make t Read More

This feature has been removed on firmware version 3.0. The standard factory contrast has been found to be acceptable on all environments with proper lighting. If you have contrast issues, try erasing your clock to factory defa Read More

  Timecard module - what are the red punches mean versus black punches? red punches are manual edits and can be flagged from the indicator column when the timecard has been modified black punches are raw punches from the timeclock unit / hardware Read More